EP4: The Real Role of HR and the Importance of Authenticity with Lauren Koester

In this episode of the Break the Wheel, host David Murray and guest Lauren Koester, a People Leader Expert, discuss various topics related to the workplace and HR. They start by discussing the desire for a four-day workweek and the importance of finding a job that aligns with one's values and brings happiness.

They also delve into the issue of gender disparities in healthcare expenses, with women paying significantly more than men. Lauren emphasizes the need for fair healthcare packages and the inclusion of additional benefits to ease the financial burden.

The conversation then shifts to Lauren's experiences as an HR professional and the importance of empathy, transparency, and authentic communication in the workplace. She highlights the misconception that HR is solely focused on the company's interests and emphasizes the need for HR to advocate for employees while considering the bigger picture.

They also discuss some juicy topics in the segment "Break the Wheel or Break a Heel," where they discuss what topics are appropriate for workplace conversations, and "Horror Story of the Week," where Lauren shares a story about offer letters being sent without being countersigned.

Overall, the episode provides valuable insights into the world of HR, emphasizing the importance of employee happiness, effective communication, and fair treatment in the workplace.

"I truly believe that the people, teams and HR teams are completely driven by employee happiness. So if our employees are leaving or employees are complaining, we're not doing a good job.” - Lauren Koester

Timestamps:

00:00 - Introduction

01:25 - The Big Quit in France

02:02 - Job Satisfaction and Career Paths

03:39 - Four-Day Work Week Discussion

04:07 - Long work hours lead to less productivity.

04:48 - HR News Flash: Gender Disparity in Healthcare Costs

08:14 - Reality Check: Authentic, honest communication is essential in HR.

11:19 - Effective leaders embrace receptivity, openness, and uncertainty.

14:01 - Misconceptions about HR

14:49 - Internal communication importance and impact on employees.

17:13 - The Potential of HR Leaders as CEOs